Promises2Kids-Creating a brighter future for foster children

TITLE: Volunteer Coordinator

STATUS: Full-time; Non-Exempt

PAY: $22 - $25 an hour

REPORTS TO: Volunteer Manager

The Volunteer Coordinator is a key member of the Philanthropy Department, supporting the recruitment, onboarding, training, and day-to-day coordination of volunteers and mentors under the guidance of the Volunteer Manager. This role helps ensure agency and program needs are met through effective volunteer engagement and operational support.

Responsibilities include coordinating orientations and trainings, assisting with mentor- mentee matching and relationship support, and maintaining consistent communication to foster retention. The Coordinator plays a central role in outreach efforts, community presentations, and volunteer involvement across programs serving foster youth (ages 5–18) and young adults (18–28).

This position also supports volunteer participation in major campaigns and events— including the annual Gift Drive and Gala—and contributes to the ongoing engagement of the Volunteer Leadership Team. Close collaboration with program staff ensures meaningful placements and impactful volunteer experiences across the agency.

RESPONSIBILITIES:

• Manage day-to-day volunteer recruitment, screening, onboarding, and training processes, including coordinating orientations, onboarding materials, and onboarding compliance tracking.
• Manage the Volunteer Opportunities Calendar and monthly volunteer recruitment communications, including newsletters.
• Maintain volunteer and mentor database records and manage reporting and data tracking processes.
• Coordinate volunteer, mentor, and youth engagement activities, appreciation events, and recognition initiatives.
• Lead the collection of volunteer and mentor stories and photos for marketing and engagement efforts.
• Support Volunteer Leadership Team engagement activities, including coordinating meetings and assisting with department initiatives.
• Represent Promises2Kids in a professional and welcoming manner at all times and develop a full understanding of Promises2Kids mission and role in the community.
• This position requires regular evening and weekend hours to meet participant and/or donor needs.
• Plan, coordinate, and attend occasional events to engage and build connections with youth and/or donors.
• Other duties as assigned.

QUALIFICATIONS:

• Bachelor’s degree preferred OR 2 years experience in volunteer or program management, and experience working with at-risk populations.
• Proficient in public speaking and giving presentations.
• Proficiency in computer skills, including entire MS Office Suite.
• Demonstrate professional writing skills.
• Excellent interpersonal skills, including the ability to work with a variety of people and represent Promises2Kids in a positive and professional manner to all staff, visitors, donors, and the community.
• Ability to work independently, demonstrate initiative, and to complete and report on assignments.
• Ability to work under pressure, set priorities and meet deadlines.
• Ability to work as part of a close-knit team.
• Ability to handle sensitive information with confidentiality, diplomacy and tact.
• Ability to pay attention to detail and also remain oriented to the “big picture” and established goals.
• Excellent organizational, management, and problem-solving skills.
• Must be able to successfully pass the child abuse clearance, fingerprinting, and background check.
• Must possess reliable personal transportation, current driver’s license in good standing, car registration, and auto insurance.

Physical Requirements

• This position primarily operates in a professional office environment and routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets.
• Frequently requires sitting or standing for extended periods.
• May frequently require lifting and carrying materials (up to 50 lbs) for events, programs, or office needs.
• May frequently involve setup and breakdown of equipment in both indoor and outdoor environments.
• May frequently require walking long distances, standing for extended periods, and working on uneven surfaces or in varying weather conditions.
• Must be able to communicate effectively in person, over the phone, and via email.
• Visual and auditory acuity are required to perform essential job functions including reading printed and digital materials and interacting with others.
• The employee may be required to move throughout the office to access equipment, files, and interact with team members.
• May frequently be required to operate a motor vehicle safely for extended periods and must be able to sit for prolonged periods while driving.
• Visual and auditory abilities are necessary to ensure safe operation of vehicles and awareness of road conditions.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Promises2Kids is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. 

                                 MORE INFORMATION AND TO APPLY

                      KARLA TOROSIAN, PRESIDENT, REDBONE RECRUITING

                                                       (619) 984-9094

                                    KARLA@REDBONERECRUITING.COM